Privacy Policy

Introduction

LogiSmart AI (logismart.cc) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered logistics tools.

We believe in transparency and giving you control over your information. This policy applies to all users of our services, including independent dispatchers, trucking companies, and owner-operators.

Information We Collect

Voluntarily Provided Information

Contact information (name, email address) when you reach out to us
Feedback and suggestions you provide about our services
Information you enter into our tools (load details, MC numbers, rates)

Automatically Collected Information

IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring websites and search terms

Data Processing & AI Tools

📄 AI Doc Scanner Processing

When you use our AI Doc Scanner to process Bills of Lading (BOL) and receipts:

Instant Processing Only: Your documents are processed in real-time for immediate parsing and data extraction
No Training Data: We do not store your documents or use them to train third-party AI models
Temporary Storage: Any data is held only as long as necessary to complete the processing task
No Resale: Your document content is never sold or shared with external parties

How We Use Your Information

Provide and improve our AI-powered logistics tools
Generate negotiation scripts and rate calculations
Verify carrier information through MC# lookups
Analyze usage patterns to enhance user experience
Respond to your inquiries and support requests

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

🔒 Encryption

All data transmissions are encrypted using HTTPS/TLS protocols to protect information in transit.

🛡️ MC# Query Protection

Carrier MC# lookup records are encrypted and stored securely with access controls.

🔐 Secure Storage

Any stored data is protected using industry-standard encryption methods.

👤 Access Control

Strict access controls limit who can view and process your information.

While we take reasonable measures to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but continuously improve our security practices.

Third-Party Disclosure

🔗 Affiliate Links

LogiSmart AI may display affiliate links to third-party services and products. When you click these links:

We may receive a commission if you make a purchase
Cookies may be set by the third-party website
We clearly identify affiliate content where required

🚫 What We Don't Do

Never sell your input data to factoring companies or insurance providers
Never share your load details, rates, or carrier information with third parties
Never use your personal information for unsolicited marketing
Never trade your data with data brokers or advertising networks

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

Types of Cookies We Use

Essential Cookies: Required for basic site functionality
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and choices

You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Your Rights (GDPR & CCPA Compliance)

We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You have the following rights:

📋 Access

Request a copy of your personal data we hold.

✏️ Correction

Request correction of inaccurate or incomplete data.

🗑️ Deletion

Request deletion of your personal data.

📤 Portability

Receive your data in a structured, machine-readable format.

⛔ Opt-Out

Object to processing of your personal data.

🚫 Non-Discrimination

Not be discriminated against for exercising your rights.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.